About the Accident Support Group
ASG helps drivers every step of the way to get them back on the road quickly after a road traffic accident
We know how stressful accidents can be, regardless of who’s at fault. That’s why we’re committed to providing quality accident management services that help reduce stress after an accident.
The Accident Support Group offers a complete solution. Our 24/7 accident experts can assit you with road assistance, towing, claims management, accident replacement vehicles and more. We’ve designed our services to help you with a wide range of practical, legal and administrative issues that can arise after an accident.
ASG’s goal is to provide the best experience for motorists who’ve been involved in a car accident by providing top-notch services. We aim to be the first choice for accident management in Australia and New Zealand.
We started in 2014 with just 5 vehicles to provide replacement vehicles to drivers who weren’t at fault. Since then we’ve grown into a comprehensive accident management provider with a fleet of over 1000 vehicles.
What makes us unique is that we can offer our clients access to our accident management software. The software simplifies accident management by combining fleet management functions, vehicle booking service, comprehensive claims management, CRM, reporting and invoicing into a single platform.
ASG also offers flexibility. Our systems can be customised to meet customers’ needs, such as repair shops, assessors and automatic repair approvals. It integrates with most other fleet management software platforms
You have the right to drive a replacement vehicle while your damaged vehicle is being repaired.
In this case, the person who caused the accident is legally responsible for the costs* you incur as a result of the accident.
The insurer of the person who caused the accident should pay for the repair of your vehicle and the reasonable cost of a replacement car so that you can drive while your car is being repaired.
*All you have to pay for are things like fuel and tolls for the time you’re using the car.