Road Assistance For Not At Fault Drivers

Have you been in an accident and need road assistance? We're here for you

Being involved in a car accident can be very stressful, regardless of who is at fault. Driving minutes after the accident may not be ideal.

Most drivers feel overwhelmed after the collision and may not even be able to recognise that the vehicle is no longer safe to drive. For this reason, we now offer road assistance & transportation from the scene of the accident to a location of your choosing.

If you have been involved in an accident and need road assistance, call our 24/7 hotline now.

Our team of accident management specialists will guide you through the next steps while they arrange a vehicle to pick you up.

Information and Support Hotline

No out of pocket costs for drivers who are not at fault

You have the right to drive a replacement vehicle while your damaged vehicle is being repaired.

The law is clear: you shouldn’t be stuck with the costs if you weren’t at fault for the accident.

In this case, the person who caused the accident is legally responsible for the reasonable costs* you incur as a result of the accident.

The insurer of the person who caused the accident should pay for the repair of your vehicle and the cost of a replacement car so that you can drive while your car is being repaired.

*All you have to pay for are things like fuel and tolls for the time you’re using the car.

Advantages

ASG helps you to return to the position you were in before the accident

Our goal is to get you back to the position you were in before the accident with a stress-free solution. To make this possible, we offer a range of benefits at no additional cost to you:

No hire car time limit

Insurance companies usually offer a 14 day rental period. With ASG you can drive the replacement vehicle for as long as it takes to repair your damaged vehicle or settle your claim if your vehicle is a total loss.

Like for like replacement vehicle

I.e., you will get a car similar to your damaged vehicle.

A complete accident management solution

We support you from the accident scene to the claim settlement, including organising towing, overseeing insurance claims and repairs.

Access to legal advice and compensation claims

Our legal team can resolve any legal issues and assist you in recovering and settling your crash claim.

No hire car time limit

Insurance companies usually offer a 14 day rental period. With ASG you can drive the replacement vehicle for as long as it takes to repair your damaged vehicle or settle your claim if your vehicle is a total loss.

A complete accident management solution

We support you from the accident scene to the claim settlement, including organising towing, overseeing insurance claims and repairs.

Like for like replacement vehicle

I.e., you will get a car similar to your damaged vehicle

Access to legal advice and compensation claims

Our legal team can resolve any legal issues and assist you in recovering and settling your crash claim.

And the best part? 

Using our service will not cost you a penny (apart from things like fuel and tolls when you use the hire car).

Eligibility

Check what information you need to provide to get a not at fault car hire

Being involved in a car accident can be very stressful, regardless of who’s at fault. We’ve compiled the most important information you should gather after a car accident in order to be eligible for a not at fault car hire.

Details of the at-fault driver
(including insurance details).

Photographs of the accident scene
(and a description of the accident).

Personal details of witnesses
(if there were any).

Download our accident support guide to find out what information you should gather in these difficult moments.

Don't worry about it. You don't have to have insurance to get an accident replacement vehicle.

The at-fault party’s insurer is legally obligated to cover the repair of your vehicle and the reasonable cost of an accident replacement vehicle* so you can continue driving while your car is being repaired.

*All you have to pay for are things like fuel and tolls for the time you’re using the hire car.

Get back on the road now with an equivalent accident replacement vehicle!

ASG takes the stress out of a motor accident and provides you with 5-star service.

If you’re not at fault, we’ll hire you a vehicle similar to yours to drive while your car is out of action. And the best part? We’ll recover the costs from the insurance company of the person who caused the accident so that you won’t be stuck with the costs.

Information and Support Hotline